Help your clients improve the employee experience, customer experience and see obvious ROI from their contact center. Together with Sharpen, you can give them the tools and best practices to improve the agent experience, making it easier to interact with customers. And when it’s easy to interact, they’ll see a boost in performance and satisfaction, too.
Customers pick us over some of the industry’s largest competitors because our cloud-native platform was inherently designed to improve the agent and customer experience.
Here are a few reasons they choose Sharpen:
Pedro Reyes, Sr. Director of Customer Service Operations
We know your consultative approach is the perfect way to help customers realize the value of moving to an agent-first model.
When you’re working as part of the independent consultant program, here’s what you can expect: