News Coverage
Press Releases
Events
July, 10, 2019
You're Failing Your Agents and It's Not Your Fault
2-2:30 p.m. EST | Webinar
Redefining Agent Performance to Supercharge Your Customer Service Experience
October 28-31, 2019
On-Demand Webinar
Digital Transformation in the Contact Center
How HotSchedules moved their contact center to the cloud, with Sheila McGee-Smith
On-Demand Webinar
Digital Transformation in the Contact Center
Cloud Migration: Lessons from the Trenches, with Sheila McGee-Smith
On-Demand Webinar
How to Achieve Omnichannel Nirvana in Your Contact Center
Lori Bocklund shows you how to fix your omnichannel to be a seamless experience for customers and agents