News Coverage
Press Releases
Events
September 12, 2019
The Right KPIs to Measure for a Ridiculously Good Member Experience
2-2:30 p.m. EST | Webinar
Future-prep your KPIs and find out how to capture and analyze the right data for your credit union with the experts from MNET.
October 28-31, 2019
On-Demand Webinar
Digital Transformation in the Contact Center
How HotSchedules moved their contact center to the cloud, with Sheila McGee-Smith
On-Demand Webinar
Digital Transformation in the Contact Center
Cloud Migration: Lessons from the Trenches, with Sheila McGee-Smith
On-Demand Webinar
How to Achieve Omnichannel Nirvana in Your Contact Center
Lori Bocklund shows you how to fix your omnichannel to be a seamless experience for customers and agents
On-Demand Webinar
You're Failing Your Agents and It's Not Your Fault
Redefining Agent Performance to Supercharge Your Customer Service Experience