Contact Center Pipeline | June 5, 2018
Contact Center World | June 1, 2018
CRMXchange | May 24, 2018
EnterpriseINNOVATION | May 7, 2018
CMSWire | May 4, 2018
ReadITQuik | April 19, 2018
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How HotSchedules moved their contact center to the cloud, with Sheila McGee-Smith
Cloud Migration: Lessons from the Trenches, with Sheila McGee-Smith
Lori Bocklund shows you how to fix your omnichannel to be a seamless experience for customers and agents
Redefining Agent Performance to Supercharge Your Customer Service Experience
Future-prep your KPIs and find out how to capture and analyze the right data for your credit union with the experts from MNET.
See what Frost & Sullivan say about Sharpen in their Buyers Guide! And, get the trends they’re calling the most important forces impacting the market this year.
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