Press/Media Press/Media We are changing the Contact Center Status Quo. Don’t just take our word for it. Press Hits Press Releases Press Hits Sharpen Named to Inc. 5000 List of America’s Fastest Growing Private Companies August 17, 2021 Sharpen is among the Best Places to Work in Indiana 2021 February 22, 2021 Sharpen COO Pam Hynes Named Among Women of Influence in 2020 Uncategorized | October 28, 2020 Sharpen Included in Inc. 5000 List of America’s Fastest Growing Private Companies Uncategorized | August 11, 2020 Sharpen Technologies changes the game for customer service agents Uncategorized | June 28, 2019 OnPeak Sharpens Its Customer Service Skills Uncategorized | April 25, 2019 Vibrant Credit Union Moves to Video Banking with Sharpen Uncategorized | December 11, 2018 CCaaS Levels the Playing Field Uncategorized | August 29, 2018 The Humanity of Agent Empowerment Uncategorized | June 29, 2018 Case Studies: How Global Company Dorel Juvenile Mastered Omnichannel Consumer Care Uncategorized | June 1, 2018 Sharpen Hones a Platform that Enables Businesses to Perfect the Omnichannel Agent Experience Uncategorized | May 24, 2018 Customer Service Is Going Omnichannel & More Uncategorized | April 11, 2018 1 2 Next » Press Releases Sharpen Performance Tiles Wins Stevie® Award May 3, 2021 Sharpen Experiences Strong Start to 2021 with Revenue Up 75% in Q1 April 26, 2021 Sharpen Names Traci Shaw CFO and Adam Settle CXO March 15, 2021 Sharpen Performance Tiles Wins 2021 Silver Stevie February 22, 2021 Sharpen Doubles Revenue in 2020 February 8, 2021 Sharpen Names Murph Krajewski Chief Marketing Officer December 2, 2020 Sharpen Secures $12 Million in Funding to Fuel Continued Growth September 10, 2020 Sharpen Launches New Performance Management Module to Empower Agents Contact Centers Using Performance Tiles Report Improved FCR, AHT and CSAT, Along with Immediate, Quantifiable ROI July 28, 2020 Sharpen Sales Grow More Than 200% in 1H 2020 July 20, 2020 Sharpen Wins a Silver Stevie® in the 2020 American Business Awards® June 8, 2020 Sharpen’s Clients Report Improved CSAT Scores, Reduced Call Times and In One Case, Projected Savings of More than $760,000 Annually, Working From Home April 23, 2020 Sharpen Names Ric Kosiba Chief Data Scientist January 7, 2020 « Previous 1 2 3 4 Next » See SharpenCXin Action Learn how SharpenCX can help improve your Customer and Agent Experience. Schedule Demo