Press/Media Press/Media We are changing the Contact Center Status Quo. Don’t just take our word for it. Press Hits Press Releases Press Hits Sharpen Named to Inc. 5000 List of America’s Fastest Growing Private Companies August 17, 2021 Sharpen is among the Best Places to Work in Indiana 2021 February 22, 2021 Sharpen COO Pam Hynes Named Among Women of Influence in 2020 Uncategorized | October 28, 2020 Sharpen Included in Inc. 5000 List of America’s Fastest Growing Private Companies Uncategorized | August 11, 2020 Sharpen Technologies changes the game for customer service agents Uncategorized | June 28, 2019 OnPeak Sharpens Its Customer Service Skills Uncategorized | April 25, 2019 Vibrant Credit Union Moves to Video Banking with Sharpen Uncategorized | December 11, 2018 CCaaS Levels the Playing Field Uncategorized | August 29, 2018 The Humanity of Agent Empowerment Uncategorized | June 29, 2018 Case Studies: How Global Company Dorel Juvenile Mastered Omnichannel Consumer Care Uncategorized | June 1, 2018 Sharpen Hones a Platform that Enables Businesses to Perfect the Omnichannel Agent Experience Uncategorized | May 24, 2018 Customer Service Is Going Omnichannel & More Uncategorized | April 11, 2018 1 2 Next » Press Releases Sharpen Reports Continued Growth in Q4-19 December 5, 2019 Sharpen Launches Consultant Liaison Program November 18, 2019 SharpenDB Collects and Converts Customer Data from Multiple Systems, Channels into Easy-to-Read Charts, Tables and Columns to Maximize the Agent and Customer Care Experience and Improve KPIs October 29, 2019 Sharpen Increases New Customer Bookings More Than 50% Compared to First Half of 2019 October 15, 2019 Sharpen Technologies Taps Industry Veteran Bill Gildea as New CEO; Adds Seasoned Marketing Pro Joe Staples to Board September 5, 2019 Sharpen Technologies’ Meg Richmond Receives Tech 25 Award August 22, 2019 Sharpen Technologies Named Among Inc. Magazine’s 2019 Best Workplaces June 10, 2019 Sharpen Technologies Introduces Agent Experience Score to Re-Define Contact Center Performance Metrics March 19, 2019 Sharpen Technologies Secures $15 Million in Growth Capital March 12, 2019 Sharpen Technologies Receives 2018 Excellence Award from Cloud Computing Magazine March 8, 2019 Sharpen Technologies Offers Logic and Action Bots to Modernize Omnichannel Workflows February 13, 2019 Sharpen Technologies Strengthens Leadership Team December 5, 2018 « Previous 1 2 3 4 Next » See SharpenCXin Action Learn how SharpenCX can help improve your Customer and Agent Experience. Schedule Demo