The power and customization you need to manage your agent experiences and customer satisfaction.
Help your agents connect with subject matter experts, supervisors, or anyone they need with Sharpen’s unified communications app. With Sharpen Connect, everyone, from the contact center to the back office, can stay connected and informed.
Let your agents focus on helping customers instead of navigating clunky technology. Sharpen Empower gives them full contact center functionality and performance management for a better agent and customer experience.