Sharpen
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See Why Customers Love Sharpen

Improve your customer satisfaction by focusing on your agent experience while seeing real, guaranteed ROI.

See at least 5-15% ROI in 60 days or get your money back.

No fine print. No gimmicks. No tricky math. We’re so confident you’ll see real ROI, we’re financially guaranteeing it. (We’re talkin’ money in the bank, obvious value to you, “My boss is going to lose his s#!t” real ROI.) Companies using our agent-focused omnichannel tools, deep analytics, powerful reporting and smart performance management, understand how and when to make intentional decisions to improve their operations. And now you can too, without the risk.

Here’s how it works:

  • Get ROI on your terms, not ours. Choose the three metrics that matter most to your contact center.
  • We’ll help you establish baseline performance, see the lift, and realize the ROI. (We’ll also make sure you get full credit from your CEO.)
  • Your agents will learn Sharpen’s agent-first tools in no time. They’ll love the system, they’ll work to be the best, and your customers will notice.
  • If you don’t see at least a 5% reduction in required agent hours, you can walk away with a 100% refund. We’ll still be friends! (But we expect you’ll see more like +15%.)

“The more of these things I get set up, the more I can’t live without them.”

Matt Benidt, CXO

Sandia Area Credit Union