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“Couple ACR and CSAT and you suddenly have a complete view of your entire customer experience and also how your employees are performing.”

“When I see things come together and work how they should without me, it’s a deep breath of relief and I think ‘oh that’s glorious.”

“We don’t have partners ever come by and SHOW us the ROI. They’ll talk about it, but they never show us. This is really great.”