Let’s Get Started!
Sharpen’s contact center software is everything you need to improve your agent and customer experience. When you hit Get Started, one of our experts will reach out for a five-minute call to help you see if we’re a good fit for your business.
With Sharpen, you’ll be able to:
- Keep agents on one platform, no matter what channel your customers use to reach out.
- Monitor and measure your agents’ effectiveness, efficiency, and empowerment.
- Build and modify your customer journey without help from IT.
See for yourself! Fill out the form to schedule a quick five-minute call with sales to start customizing your specific contact center needs, or give us a call or text at 855.202.2007.
“Sharpen has given us a lot more insight into data and it’s easy to manipulate so we can see at a glance the KPIs that are most important to us. This has helped us better coach agents, which has further improved member services.”
– Joanie Dean, VP of Member Experience, Vibrant
Want more info about our demo?
Q: What’s the process after I hit the “Get Started” button?
A: After you submit your information, one of our Sharpen experts will reach out for a five-minute call. This call is to understand your pains and to make sure Sharpen is a fit – we know you’re busy, and we don’t want to waste your time if it’s not going to work out. After the initial call, you’ll set up time to chat with someone in sales to continue the process. Then you’ll receive a unique demo to see the platform and how it can help your contact center.
Q: Who should be on the demo from your organization?
A: Anyone who cares about delivering the very best agent and customer experience. We usually talk to customer service managers and directors, vice presidents of operations, directors of IT, COOs and CEOs, but we know this is a big decision that involves a lot of departments and even more people. We welcome questioners, learners, and doers.
Q: I have more questions, how can I get information before requesting a demo