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      • Now is the Best Time to Migrate From Avaya. Here’s Why.

        Now is the Best Time to Migrate From Avaya. Here’s Why.

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Learning & Development

Boost Your Flexible Workforce in these Five Steps: Preparing your Contact Center for the Gig Economy
Learning & Development
Four Ways to Win Customer Loyalty: How Polywood Creates Quality Customer Experience through a Genuine Mission
Learning & Development
Making Personalization the Center of Your Customer Retention Strategy like Spotify
Learning & Development
Employee Training Templates for Your Contact Center
4 Employee Training Templates for a Powerful Contact Center
Learning & Development
3 steps for lasting equality in your call center
Taking Steps toward a Long-Lasting Culture of Inclusion and Equality in Your Call Center
Learning & Development
Improve your call center qa with these 4 coaching topics
4 Practical Coaching Methods to Improve Your Call Center QA
Learning & Development
Customer Service research shows you where service is failing
Customer Service Research Finds Trends to Shift Your Contact Center Priorities
Learning & Development
Dunder Mifflin Customer Service Scripts
Conversational Customer Service Scripts from Dunder Mifflin (+ Examples)
Learning & Development
Favorite quotes for coaching inspiration in your call center
20 of My Favorite Quotes for Coaching Inspiration in Your Call Center
Learning & Development
angry customer
3 Types of Angry Customers and How to Handle Them
Learning & Development
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  • Solution
    • Platform OverviewComplete CCaaS Platform
      • Left Column
        • Agent ExperienceModern Omnichannel UI
        • IntegrationsYour Data Where You Need It
      • Right Column
        • Customer ExperienceInbound & Outbound Convenience
        • Analytics & InsightsDrive Better Business Outcomes
  • Why SharpenCX
    • Services & Support
    • Client Stories
    • Pricing
  • About Us
    • Our Story
    • Leadership Team
    • Careers
    • Press/Media
  • Resources
    • Left Column
      • Blog
      • Podcast
      • Resource Library
      • Events & Webinars
    • Right Column

      Featured Resource

      • Now is the Best Time to Migrate From Avaya. Here’s Why.

        Now is the Best Time to Migrate From Avaya. Here’s Why.

  • Partner
Watch a Demo
Watch a Demo
Partner With Us
Partner With Us
  • Solution
    • Platform OverviewComplete CCaaS Platform
      • Left Column
        • Agent ExperienceModern Omnichannel UI
        • IntegrationsYour Data Where You Need It
      • Right Column
        • Customer ExperienceInbound & Outbound Convenience
        • Analytics & InsightsDrive Better Business Outcomes
  • Why SharpenCX
    • Services & Support
    • Client Stories
    • Pricing
  • About Us
    • Our Story
    • Leadership Team
    • Careers
    • Press/Media
  • Resources
    • Left Column
      • Blog
      • Podcast
      • Resource Library
      • Events & Webinars
    • Right Column

      Featured Resource

      • Now is the Best Time to Migrate From Avaya. Here’s Why.

        Now is the Best Time to Migrate From Avaya. Here’s Why.

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Sharpen Technologies Inc.
101 W Washington Street, Ste. 600E
Indianapolis, IN 46204
855.249.3357

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