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      • Now is the Best Time to Migrate From Avaya. Here’s Why.

        Now is the Best Time to Migrate From Avaya. Here’s Why.

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Recruiting & Retention

4 Remote Work Rules to Keep Your Agents Engaged and Productive
Recruiting & Retention
Keeping Your Customer Focus and Investing in your Agents Through the Rest of the Busy Holiday Season
Recruiting & Retention
5 ways to celebrate 2021 national customer service week
5 Ways to Celebrate 2021 National Customer Service Week with Your Call Center Team
Recruiting & Retention
Your Call Center Employee Onboarding Checklist
An Employee Onboarding Checklist for Your Call Center Agent’s First 30 Days
Recruiting & Retention
Reduce Agent Turnover in your contact center
How To Reduce Agent Turnover With Just 5 Questions
Recruiting & Retention
5 Common Interview Questions for your next call center hire
Asking the Right Questions: 5 Questions to Use in Your Next Call Center Interview
Recruiting & Retention
Pay your employees well to improve the call center experience
Value Your Employees and Pay Them Well to Improve Your Call Center Experience
Recruiting & Retention
Up your workplace engagement to decrease absenteeism
6 Strategies for Better Workplace Engagement & Lower Agent Absenteeism
Recruiting & Retention
Call center scripts to empower your agents
14 Call Center Scripts to Empower your Agents through Every Interaction
Recruiting & Retention
15 quotes to empower your agents
15 Encouraging Quotes to Empower Your Agents
Recruiting & Retention
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  • Solution
    • Platform OverviewComplete CCaaS Platform
      • Left Column
        • Agent ExperienceModern Omnichannel UI
        • IntegrationsYour Data Where You Need It
      • Right Column
        • Customer ExperienceInbound & Outbound Convenience
        • Analytics & InsightsDrive Better Business Outcomes
  • Why SharpenCX
    • Services & Support
    • Client Stories
    • Pricing
  • About Us
    • Our Story
    • Leadership Team
    • Careers
    • Press/Media
  • Resources
    • Left Column
      • Blog
      • Podcast
      • Resource Library
      • Events & Webinars
    • Right Column

      Featured Resource

      • Now is the Best Time to Migrate From Avaya. Here’s Why.

        Now is the Best Time to Migrate From Avaya. Here’s Why.

  • Partner
Watch a Demo
Watch a Demo
Partner With Us
Partner With Us
  • Solution
    • Platform OverviewComplete CCaaS Platform
      • Left Column
        • Agent ExperienceModern Omnichannel UI
        • IntegrationsYour Data Where You Need It
      • Right Column
        • Customer ExperienceInbound & Outbound Convenience
        • Analytics & InsightsDrive Better Business Outcomes
  • Why SharpenCX
    • Services & Support
    • Client Stories
    • Pricing
  • About Us
    • Our Story
    • Leadership Team
    • Careers
    • Press/Media
  • Resources
    • Left Column
      • Blog
      • Podcast
      • Resource Library
      • Events & Webinars
    • Right Column

      Featured Resource

      • Now is the Best Time to Migrate From Avaya. Here’s Why.

        Now is the Best Time to Migrate From Avaya. Here’s Why.

  • Partner

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Sharpen Technologies Inc.
101 W Washington Street, Ste. 600E
Indianapolis, IN 46204
855.249.3357

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