John Hunt, Senior Director of Operations at onPeak, shares the
event housing company’s progressive philosophy on customer
service and how Sharpen’s solution helped them along the path.

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Evolving Customer Service for the Millennial Consumer

The Omni-Channel Contact Center

Customer Service: The Key to More Revenue, Repeat Customers, and Effective Word-of-Mouth Advertising

Benefits of Cloud Contact Centers

Not Knowing Your Customer is Hurting You: A Case for Single Customer View

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Sharpen’s Cloud-Native Contact Center Platform

Bracken Fields on Sharpen's Cloud-Native Architecture

Respond to Customers with SMS/MMS Capabilities

How to Use Sharpen Payments

John Hunt, Senior Director of Operations at onPeak

You get easy-to-use contact center features in the familiar interface of Zendesk, at no extra charge

You get easy-to-use contact center features in the familiar interface of Salesforce

Sharpen's platform empowers your agents to solve customer's issues the first time they contact you