Plum Voice is now part of SharpenCX, combining voice automation expertise with a broader CX platform.

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  • Platformarrow-right-icon
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    Platform

    Contact Center tools

    Essential tools for inbound and outbound calling

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    Resolve Every Customer Request at the Speed of AI

    Explore the Sharpen Platform

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    Contact Center
    The complete toolkit for agents to handle every customer interaction with ease
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    AI Voice Agents
    Let AI handle conversations 24/7 — no agent required.
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    Messaging & SMS
    Meet customers where they are with seamless, cross-channel messaging.
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    Ytel Sales Dialer
    Reach more prospects and close more deals with smarter outbound calling
    Plum IVR
    Automate routing and self-service so agents focus on what matters.
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    Number Remediation
    Keep your calls connecting with clean, trusted phone numbers.
    Automated Customer Resolutions
    • Solve customer support requests
    • Qualify and close sales leads
    • Book and modify appointments
    • Handle balance enquires
    • Capture payments
    • Check and confirm Eligibility
    Learn More

    Automate these resolutions for your customers with Ai tools

  • Solutionsarrow-right-icon

    Platform

    OUTCOMES
    /01
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    Run Your
    Contact Center
    /02
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    Automate Call Routing
    /04
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    Reduce
Operating Costs
    /03
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    Send Automated SMS Campaigns
    /05
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    Scale
    Outbound Sales
    /06
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    Reduce Call Volume with AI
    /07
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    Improve Agent Productivity
    /08
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    Increase Customer Satisfaction
    INDUSTRIES
    • Financial Services
    • Healthcare
    • Retail & eCommerce
    • Education
    • Small & Mid-sized Businesses
    • Financial Services
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    • Healthcare
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    • Retail & eCommerce
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    • Education
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    • Small & Mid-sized Businesses
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  • Success Stories
  • Resourcesarrow-right-icon
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    Resources

    SHARPEN STUDIOS
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    Sharpen Studios: Our best content

    Steal our playbooks, guides, and templates for better CX rollouts
    CUSTOMER RESOURCES
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    Knowledge Base
    Guides, articles and best practices on using Sharpen  
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    Support Desk
    Get Support from Sharpen
    Partners
    Register your deal with SharpenCX
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    About Sharpen
    Learn more about Sharpen
    Blog
    Learn more straight from the Sharpen newroom
    Articles
    Read Sharpens best guides and industry pratices.  
    Downloads
    Learn  more about Sharpen Resources
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