Sharpen's AI agents were directing 70% of our call volume from day one
Contact Center Supervisor
Create agents with natural voice, branching conversations, emotion detection, and seamless live handoffs.
Run Sharpen AI agents on your existing CCaaS, layered on your current tools like your CRM and ERP, or fully native on Sharpen's platform.
Sharpen AI handles routine requests 24/7 — support, payments, bookings, and more — and escalates to humans when it matters.
Voices are powered in partnership with ElevenLabs, Sharpen AI agents speak with natural cadence and warmth — adapting tone in real time based on how the customer is feeling
Sharpen AI handles the high-volume, repetitive requests — so your agents save their energy for the calls that actually need them.
Password resets, order status, account updates — Sharpen AI resolves the calls that make up the bulk of your inbound volume, without a human agent in the loop
Give customers instant answers on their accounts. Sharpen AI connects directly to your core systems to pull live balance information, recent transactions, and payment details — no hold time, no agent required.
Let customers manage their own appointments through a natural voice conversation. Sharpen AI checks availability, makes the booking, and sends a confirmation — all without touching your agents' queues.
Sharpen AI makes outbound calls at scale — warming up leads, qualifying intent, and routing hot prospects directly to your sales team so they spend time on conversations that convert.
Sharpen AI guides customers through payment over the phone — securely capturing details, confirming amounts, and processing transactions without a live agent.
Whether it's insurance, healthcare, or financial services — Sharpen AI checks eligibility in real time and gives customers a clear answer, every time.
Sharpen AI handles routine support requests automatically — balance inquiries, password resets, eligibility checks — so your human agents focus on complex, high-value issues.
See AI agents in action – Book time with the Sharpen team to discuss your Voice Agent project.
