“These two things don’t usually go together – to have savings for the company and employee happiness in this way, and that’s huge.”
Pedro Reyes, Director of Customer Service Operations
“Couple ACR and CSAT and you suddenly have a complete view of your entire customer experience and also how your employees are performing.”
Aaron Feinberg, VP of OperationsSee the customer story.
“When I see things come together and work how they should without me, it’s a deep breath of relief and I think ‘oh that’s glorious.”
Dave Ferris, IT Systems Administrator
“We don’t have partners ever come by and SHOW us the ROI. They’ll talk about it, but they never show us. This is really great.”
Becky Gargis, Director of Customer Care