Built using advanced cloud-native architecture, Sharpen’s contact center platform is a configurable solution that provides leadership, operations and IT the tools and data they need to fully support their frontline customer service teams.
The result? Happier, more effective agents, free from distractions, who can focus on what matters most – your customers.
A platform designed to make everyone’s job easier.
Built with the agent in mind, our platform leverages innovative technology to eliminate common barriers faced by contact centers and their agents. From advanced reporting to integrations, every bit of code and functionality we add to our platform is focused on improving agent effectiveness and streamlining operations.
A Better Contact Center Platform
Microservices architecture, secure communications, and configurability. See how our platform is easily maintained by IT, reduces overhead costs, and allows operations to scale quickly.