Driving millions of customer service interactions for companies around the world each day.
Success, By the Numbers
The world’s largest manufacturer of child saftey products is finding real ROI, fast using Sharpen.
Improved the average inquiry handle time by
Improved First Contact Resolution by
8 Month Gain in ROI
The future of customer service is here. Are you ready?
Fulfilling the Promise of Agent Empowerment
Thursday, August 2, 1:00 pm Eastern
President and Principal Analyst of COMMfusion LLC and a co-founder of UCStrategies (now BCStrategies)Register Today