“These two things don’t usually go together – to have savings for the company and employee happiness in this way, and that’s huge.”
Pedro Reyes, Director of Customer Service Operations
“Couple ACR and CSAT and you suddenly have a complete view of your entire customer experience and also how your employees are performing.”
Aaron Feinberg, VP of OperationsSee the customer story.
“When I see things come together and work how they should without me, it’s a deep breath of relief and I think ‘oh that’s glorious.”
Dave Ferris, IT Systems Administrator