Ytel

Plum Voice

Sharpen

Webtext

Plum Voice is now part of SharpenCX, combining voice automation expertise with a broader CX platform.

Platform
Platform
Contact Center tools
Essential tools for inbound and outbound calling
Resolve Every Customer Request at the Speed of AI
Explore the Sharpen Platform
Contact Center
The complete toolkit for agents to handle every customer interaction with ease
AI Voice Agents
Let AI handle conversations 24/7 — no agent required.
Messaging & SMS
Meet customers where they are with seamless, cross-channel messaging.
Ytel Sales Dialer
Reach more prospects and close more deals with smarter outbound calling
Plum IVR
Automate routing and self-service so agents focus on what matters.
Number Remediation
Keep your calls connecting with clean, trusted phone numbers.
Automated Customer Resolutions
Solve customer support requests
Qualify and close sales leads
Book and modify appointments
Handle balance enquires
Capture payments
Check and confirm Eligibility
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Automate these resolutions for your customers with Ai tools
Solutions
Platform
OUTCOMES
/01
Run Your
Contact Center
/02
Automate Call Routing
/04
Reduce Operating Costs
/03
Send Automated SMS Campaigns
/05
Scale
Outbound Sales
/06
Reduce Call Volume with AI
/07
Improve Agent Productivity
/08
Increase Customer Satisfaction
INDUSTRIES
Financial Services
Healthcare
Retail & eCommerce
Education
Small & Mid-sized Businesses
Financial Services
Healthcare
Retail & eCommerce
Education
Small & Mid-sized Businesses
Success Stories
Resources
Resources
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