Category

Technology

Page: 3 of 11

A data framework to find gaps in your call center technology

A Data Framework to Find (and Fix) Gaps in Your Call Center Technology and Customer Experience

Eliminate service inefficiencies with cloud call centers

4 Ways to Use Cloud Call Center Technology to Get Rid of Customer Service Inefficiencies

digital transformation strategies need to be fueled by collaboration

Collaboration: The Key to Successful Digital Transformation Strategies that Benefit Everyone in the Contact Center and Beyond

Your Non-Technical Guide to Sharpen's Call Center Integrations

Your Non-Technical Guide to Call Center Integrations: How Managers and Admins Can Use Sharpen + Salesforce & Zendesk for a More Productive Team

A 3-part checklist to help you find the right call center software as a service

Don’t Get Bogged Down by Decision Paralysis: A 3-Part Checklist to Help You Find the Perfect Cloud Call Center Service

What to look for in your next cloud call center phone system

6 Benefits to Look for When Choosing Your Next Cloud Call Center Phone System

How to improve customer service with automation

4 Ways to Improve Your Customer Service With Automation (While Still Holding Onto the Human Touch)

Why digital transformation falls on the CEOs shoulders (and what it means for you)

Why Digital Transformation is Now on The CEO’s Shoulders and What That Means For You in The Contact Center

Learning & Development | Technology

12 stats on why your move to the cloud shouldn't wait

12 Statistics to Inspire You To Take the Next Steps (Big or Small) And Move Your Call Center to the Cloud

Strategy | Technology