Client Stories

Sharpen in practice:
Client highlights

Learn how contact centers have transformed their operations and improved their outcomes by switching to Sharpen.

AGIA reduces handle times and costs—while improving member experience

Learn how AGIA uses Sharpen to improve average handle times (AHT), reduce costs, and serve members faster.

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Centricity improves critical contact center metrics

Learn how Centricity improved CSAT by 15% and reduced callbacks by 16% with Sharpen.

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Five Star Credit Union elevates experiences and brightens more financial futures

See how Five Star Credit Union upgraded their agent and customer experiences with Sharpen’s intuitive platform and advanced reporting.

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Your Health Idaho improves customer communication

Find out how Your Health Idaho gained valuable insights and improved customer service interactions with outbound SMS.

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OLE Health gains deeper insights and improves agent performance

Learn how OLE Health gained insights into their agent’s performance through custom reports and metrics with Sharpen.

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ProtectAll seamlessly connects with customers across channels 

Learn how ProtectAll service agents use Sharpen to deliver better, faster service when customers need help repairing or replacing their valuable items.

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Radio Systems consolidates contact center technology

Learn how Radio Systems streamlined their tech stack to save $324K and improve efficiency.

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See Sharpen
in action

Learn how Sharpen can help improve your  customer and agent experience.