Sharpen Events

ICMI Contact Center Expo: A Digital Experience

October 6 – October 7

ICMI’s Contact Center Expo: A Digital Experience is a two-day digital event with inspiring keynotes, actionable sessions, video discussion groups, 1-on-1 time with exhibitors, and more ways to connect with the contact center community. Attend on us – free registration is now available until September 10, 2021.

Enterprise Connect

September 27 – September 29

Sign up for your free virtual pass to Enterprise Connect! Connect with other business leaders and decision-makers to walk through the industry’s leading challenges as we move into Q4-21. Then, check out technology (like ours!) that’ll help you move your center forward.

How Can We Cut Costs? What Should Our Goals Be? How Do We Calculate ROI?

Oct. 14, 2021

10 a.m. PT | 1 p.m. ET

Join Adam Settle and Ric Kosiba in learning how to find cost savings (using math) and talk through the proper way to calculate benefit.