Why Partner With Sharpen?
The Power of a Global Platform
With a completely modern approach to communications, Sharpen provides clean, clear voice quality, security, redundancy, and a global omni-channel ACD from anywhere in the world. It’s the only way to provide great customer service globally.
What features are you missing by partnering with 8x8, Five9, Genesys, NICE InContact, or Serenova?
See How We Stack UpFinally, a platform built to solve contact centers’ toughest problems
Getting Better…
We provide the support you need to close the deal.
We provide a simple, recurring revenue model.
We allow you to choose your level of involvement.
We offer an easy-to-sell, versatile platform with simple pricing.
Together
At Sharpen, we are changing the way businesses run their contact centers, and we’re looking for partners who share our passion for breathing new life into a stagnant industry. Sharpen understands the fundamental value of strong partnerships; and the importance of having the right partners to share both effort and success.
Partnership Levels
| Apply Today | Advocate | Referral Partner | Master Agent | (Coming Soon) Reseller |
Consultant |
|---|---|---|---|---|---|
| Definition | Introduce a lead to our team | Help us find and connect to qualified leads | Work with us and your sub-agents | Sell, support, and maintain your customers | Team up to position the best solutions |
| Access to Partner Portal | Yes | Yes | Yes | Yes | Yes |
| Access to Submit Lead/Opportunity Registrations | Yes | Yes | Yes | Yes | N/A |
| Access to Sales, Technical Sales, and Demo Resources | Yes | Yes | Yes | Yes | As Required |
| Visibility into CRM Referral Pipeline | Yes | Yes | Yes | Yes | N/A |
| Proactive Communications and Training Resources | Yes | Yes | Yes | Yes | Yes |
| Access to Channel Manager | Yes | Yes | Yes | Yes | Yes |
| Partner Level of Involvement | Warm Handoff | Co-sell* | Co-sell* | Entire Sales Process | N/A |
| Commission Terms | Initial Contract Terms | Initial and Renewal Contract Terms | Initial and Renewal Contract Terms | Initial and Renewal Contract Terms | N/A |
| Commission Accelerators Available | No | Yes | Yes | Yes | N/A |
| Individual Lead Submission SPIFFs | No | Yes | Yes | Yes | N/A |
*we encourage partners to be as involved as desired to help close the deal
Partnership Levels
Advocate
Introduce a lead to our team.
- Access to Partner Portal
- Access to Submit Lead/Opportunity Registrations
- Access to Sales, Technical Sales, & Demo Resources
- Visibility into CRM Referral Pipeline
- Proactive Communications & Training Resources
- Access to Channel Manager During Onboarding
- Partner Level of Involvement – Warm Handoff
- Commission Terms – Initial Contract Terms
Referral
Help us find & connect to qualified leads.
- Access to Partner Portal
- Access to Submit Lead/Opportunity Registrations
- Access to Sales, Technical Sales, & Demo Resources
- Visibility into CRM Referral Pipeline
- Proactive Communications & Training Resources
- Access to Channel Manager
- Partner Level of Involvement – Co-sell*
- Commission Terms – Initial & Renewal Contract Terms
- Commission Accelerators Available
- Individual Lead Submission SPIFFs
*we encourage partners to be as involved as desired to help close the deal
Master Agent Partner
Work with us & your sub-agents.
- Access to Partner Portal
- Access to Submit Lead/Opportunity Registrations
- Access to Sales, Technical Sales, & Demo Resources
- Visibility into CRM Referral Pipeline
- Proactive Communications & Training Resources
- Access to Channel Manager
- Partner Level of Involvement – Co-sell*
- Commission Terms – Initial & Renewal Contract Terms
- Commission Accelerators Available
- Individual Lead Submission SPIFFs
*we encourage partners to be as involved as desired to help close the deal
Reseller Partner (Coming Soon)
Sell, support, & maintain your customers.
- Access to Partner Portal
- Access to Submit Lead/Opportunity Registrations
- Access to Sales, Technical Sales, & Demo Resources
- Visibility into CRM Referral Pipeline
- Proactive Communications & Training Resources
- Access to Channel Manager
- Partner Level of Involvement – Entire Sales Process
- Commission Terms – Initial & Renewal Contract Terms
- Commission Accelerators Available
- Individual Lead Submission SPIFFs
Consultant
Team up to position the best solutions.
- Access to Partner Portal
- Access to Sales, Technical Sales, & Demo Resources (As Required)
- Proactive Communications & Training Resources