• Contact Sales
  • 855.249.3357
  • Login
Skip to content
Sharpen contact center software
  • Product
    • Overview
    • Platform
    • Contact Center
    • Unified Communications
  • Solutions
    • Agents
    • Supervisors
    • IT
    • Developers
  • Features
    • Omni-Channel
    • Analytics & Insights
    • Integrations
    • Coaching
    • IVR
    • Bots
    • Transcriptions
    • Scorecards
  • Pricing
  • Company
    • About Us
    • Resources
    • News
    • Partners
    • Careers
  • Blog
  • Request Demo

Stay Up-To-Date on the Latest Contact Center News, Trends and Best Practices

Customer Stories

Driving millions of customer service interactions for companies around the world each day.

Polywood
Grace College
onPeak
Dittoe
Chrome Battery
Druva
Dorel

White Papers / eBooks

Stay on the cutting-edge of industry research and trends.

Evolving Customer Service for the Millennial Consumer

Evolving Customer Service for the Millennial Consumer

The Omni-Channel Contact Center

The Omni-Channel Contact Center

Customer Service

Customer Service: The Key to More Revenue, Repeat Customers, and Effective Word-of-Mouth Advertising

Benefits of Cloud Contact Centers

Benefits of Cloud Contact Centers

A case for Single Customer View

Not Knowing Your Customer is Hurting You: A Case for Single Customer View

The Anatomy of a Chatbot

The Anatomy of a Chatbot

Legacy Tech White Paper Cover

Exposing the True Cost of Legacy Contact Center Software

Videos

Learn more about our product, features and platform.

Sharpen's Cloud-Native Contact Center Platform

Sharpen’s Cloud-Native Contact Center Platform

Respond to Customers with SMS/MMS Capabilities

Respond to Customers with SMS/MMS Capabilities

How to Use Sharpen Payments

How to Use Sharpen Payments

John Hunt, Senior Director of Operations at onPeak

John Hunt, Senior Director of Operations at onPeak

Zendesk Integration

Zendesk Integration

Salesforce Integration

Salesforce Integration

Demo: First Contact Resolution with Sharpen

Demo: First Contact Resolution with Sharpen

Agent First Video

An Agent-First Approach to Customer Service

IT Video

A Better Contact Center Platform

Podcasts

People who liked this also liked:

Three Types of Angry Customers and How to Handle Them

Read the Blog

Business Communications as a Service is Transforming Your Enterprise

Learn more about Sharpen

Is your contact center focused on people or process?

Talk to Sales
Request A Demo
  • Careers
  • Partners
  • Login
  • Platform
  • Contact Center
  • Unified Communication

211 N. Pennsylvania Street, 4th Floor,
Indianapolis, IN 46204

  • © Copyright 2007-2019
  • Sharpen Technologies Inc.
  • All rights reserved.
  • Terms and Conditions | Privacy Policy