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[Product Demo] Empower Your Contact Center with Logic+: Streamlining IVR and Customer Interactions

Discover the transformative power of Logic+, Sharpen’s innovative drag-and-drop flow builder designed for intuitive IVR management and enhanced customer interactions. This webinar will introduce attendees to the future-proof, microservices architecture of Logic+, showcasing its cloud-hosted scalability and ease of administration

Learn how Logic+ removes the complexity of setting up IVR flows, enables seamless integration with major CRMs like Salesforce, and facilitates advanced customer service strategies. Whether you’re looking to simplify complex workflows, harness actionable insights from customer data, or create agent-less campaign actions, Logic+ offers a streamlined, low / no-code solution. Watch on-demand to unlock the potential of Logic+ in optimizing your contact center’s operations, improving customer satisfaction, and driving significant efficiency gains. 

You’ll learn: 

  • The Fundamentals of Logic+ and discover how it simplifies and enhances IVR management, offering valuable insights into customer interactions.
  • How Logic+ seamlessly creates IVR flows, integrates with major CRMs like Salesforce, and supports advanced customer service strategies without coding
  • Strategies for using Logic+ to streamline workflows, extract insights from customer data, and implement agent-less campaigns to boost efficiency and satisfaction.

Watch On-demand!

Speakers:

  • Presenter: Bryan Bergland, Director of Solution Engineering, Sharpen
  • Host: Steven Cardello, Product Marketing Specialist, Sharpen