Healthcare
Prescribing a healthy dose of contact center innovation
With intuitive, data-driven solutions, Sharpen’s cloud-native healthcare contact center platform helps ensure each patient connection becomes a step toward improved health and wellness.
Get the Rx for easy administration
Make patient communication a painless process
With a user-friendly interface and low-to-no code tools, healthcare professionals and platform administrators can ensure seamless experiences and deliver more impactful care.
Elevate patient care with AI-powered solutions
Use AI-powered contact center solutions to drive self-service and automation—so healthcare providers can concentrate on patient care while benefiting from enhanced decision-making support.
Automate to deliver efficient patient response
Streamline communication with automated workflows that enable staff to respond to patient needs with unprecedented speed and accuracy.
Keep a pulse on performance
Deliver secure and compliant patient interactions
Ensure healthcare data security with a HIPAA-compliant call center platform built with robust protocols to safeguard every interaction—ensuring peace of mind for providers and patients alike.
Empower healthcare excellence with real-time insights
Real-time analytics and customizable reporting empower healthcare providers with data-driven insights, informed decisions, tailored patient communication, and continuous improvement for effective, compassionate interactions.
Integrate for smoother, healthier outcomes
Harmonize care through seamless integrations
Integration is key in today’s fast-paced healthcare environment—seamlessly integrate Sharpen’s healthcare contact center software with existing healthcare systems and CRMs.
Promote patient data accessibility
AI customer service software ensures patient data is easily accessible and can be effectively utilized for informed decision-making and timely actions within healthcare systems.
Optimize patient outcomes
Improve efficiency and enhance patient outcomes with automated patient communication integrations that present essential information at healthcare providers’ fingertips.
Client Testimonial
“One of the value adds of Sharpen was our ability to leverage SMS out of the platform. That’s something that we hadn’t done before and it has been a huge success for us….It’s [SMS] been a game changer.”