Press Releases

Sharpen and Journey.ai Announce Strategic Partnership to Enhance Contact Center Security and CX

Sharpen Revolutionizes Contact Center Operations with Usable AI™ Platform

Sharpen Wins Bronze Stevie® Award for Technical Support Excellence

HelpCloud and Sharpen Join Forces to Revolutionize Contact Center and Customer Support Solutions

Private equity fund, Teleo Capital, merges SharpenCX and Plum Voice to create the Contact Center of Tomorrow

SharpenCX Appoints Charlie Newark-French as CEO

SharpenCX Announces Acquisition of Webtext

SharpenCX Announces Investment from TELEO Capital Management

Data Analysis | Technology

SharpenCX Releases Holistic Artificial Intelligence (AI) Platform

Data Analysis | Sharpen News

SharpenCX Announces New Global Partner Program

Recruiting & Retention | Sharpen News

Sharpen Recognized for Superior Overall Price, Performance, and Quality with Frost & Sullivan’s 2021 Customer Value Leadership Award

Sharpen #1 on Indiana Business Journal’s List of Fastest-Growing Private Companies

Sharpen News | Strategy

Sharpen Launches OmniOut

Strategy | Technology

Sharpen Announces Partnership With Intelisys to Expand Reach in Marketplace

Sharpen News | Strategy

Sharpen’s COO Pam Hynes Named Female Executive of the Year

Recruiting & Retention | Sharpen News

Sharpen Wins a Silver Stevie® in the 2020 American Business Awards®

Sharpen Technologies Taps Industry Veteran Bill Gildea as New CEO; Adds Seasoned Marketing Pro Joe Staples to Board

Sharpen Technologies Taps Industry Veteran Bill Gildea as New CEO; Adds Seasoned Marketing Pro Joe Staples to Board