Client Stories
Sharpen in practice:
Client highlights
Bankers Life creates recruiter efficiency and improves overall operations
Learn how Bankers Life improved recruiter outbound calls by 46% and saved supervisors 10+ hours a week with Sharpen.
AGIA reduces handle times and costs—while improving member experience
Learn how AGIA uses Sharpen to improve average handle times (AHT), reduce costs, and serve members faster.
Centricity improves critical contact center metrics
Learn how Centricity improved CSAT by 15% and reduced callbacks by 16% with Sharpen.
Five Star Credit Union elevates experiences and brightens more financial futures
See how Five Star Credit Union upgraded their agent and customer experiences with Sharpen’s intuitive platform and advanced reporting.
Your Health Idaho improves customer communication
Find out how Your Health Idaho gained valuable insights and improved customer service interactions with outbound SMS.
OLE Health gains deeper insights and improves agent performance
Learn how OLE Health gained insights into their agent’s performance through custom reports and metrics with Sharpen.
ProtectAll seamlessly connects with customers across channels
Learn how ProtectAll service agents use Sharpen to deliver better, faster service when customers need help repairing or replacing their valuable items.
Radio Systems consolidates contact center technology
Learn how Radio Systems streamlined their tech stack to save $324K and improve efficiency.
See Sharpen
in action
Learn how Sharpen can help improve your customer and agent experience.