Contact centers people love.

(or at least don’t hate as much)

Most contact center experiences suck - and they don't have to. Our AI-powered cloud contact center simplifies and secures every customer and agent interaction to enable quick and efficient resolution across voice, digital and self-service channels.
Woman on a headset at a call center smiling


We exist for better outcomes: for consumers, agents, and ultimately, for businesses. Those outcomes look like lowering costs and increasing revenue—but they also take the form of stronger, happier, and more impactful connections between people. To us, it’s both about the bottom line and the people it takes to achieve it.

Designed to empower

When it comes to product, we put agents at the center of it all. Our software is purposefully crafted to ensure a smooth, intuitive experience for both customers and agents alike. Meticulously designed and masterfully engineered, each detail and experience converges to craft seamless, engaging end-to-end interactions.

Innovative by nature

Our philosophy around-, approach to-, and application of technology has always been steps ahead. Everything we design and implement is guaranteed to be the technology your center needs to get from A to B—from AI integrations to the cloud and beyond. (Because being steps ahead, means never falling behind.)

See Sharpen in action

Learn how Sharpen can help improve your customer and agent experience.